Triage is a technique used in medical emergencies to help prioritise scarce care resources towards those most in need. Various versions of triage have been developed and refined since the concept was first developed in the First World War. Similar
And the winner is…..
As I write this post, the UK is in the middle of campaigning for the 2010 General Election. One feature of this election campaign has been the first televised debates between the leaders of the three main parties. The first
What does a facilitator do?
A question that regularly arises is “What does a facilitator do?” which is a very pertinent question, especially in a business context. I will now try and provide a little more clarity on what, in my experience, good facilitators should
Making performance improvement real
Last week I visited Haldex Concentric in Birmingham who manufacture pumps for commercial vehicle engines. They are shortlisted for an award at the Midlands Excellence Awards, to be announced this week. They have instigated a continuous improvement approach to improving
Business Efficiency Tools – Stronger in combination?
As a believer in taking the medicine I prescribe I’m always on the look out for opportunities to develop and improve my skills. Hence I recently attended an event at Midlands Excellence where Julian Beaney led a very informative morning discussing
Brainstorming – effective tool, or comfort blanket?
I found this article about the reasons why brainstorms fail the other day and it got me thinking. Parker Smith raises some very vaild points about this tool. When I trained to be a facilitator, brainstorming is about the first
Sometimes it’s the small things that make the difference…..
Yesterday I was delivering a training course as a refresher to people who regularly organise meetings at a government organisation. As often happens in these situations there were complaints about the poor chairing of meetings, normally by those higher up