Professionalism – we conduct ourselves to the highest standards and produce high quality outputs.

Integrity – we do what we say we will do.

Honesty – we will deliver bad news when necessary and we will say if we make a mistake.

Co-operation – we will work in teams with others when required and always keep the clients’ needs in mind.

Innovation – we will seek out new ways to solve problems for our clients and the wider industry. We will keep our knowledge up to date and be open to new ideas.

Leadership – we will lead groups for professional bodies and other organisations to develop the skills of the industry/sector.