A sample of our client success stories are listed below:

Programme support – We have provided long term asset data support to the Crossrail programme including defining the overall approaches to asset data, data provision processes, system implementation support and the population and ongoing management of updates to the asset data dictionary. Throughout this engagement we have been trusted members of the project team, have helped increase the skills and competence of team members and been available to rapidly respond to issues as they arose. This ensured that there was a clear approach for the provision of asset information for the duration of the programme

Data governance – We developed an overall approach to Asset Data Governance for a major infrastructure project to ensure that all stakeholders maintained awareness of information specification and acquisition progress. This included defining the overall strategic approach, setting up the format of governance meetings, acting as Technical Secretary during implementation and then handing over to the core client team to run the meetings on an ongoing basis. Data governance became a ‘Business As Usual’ activity ensuring that all key stakeholders were both informed of progress but also had the opportunity to raise questions and discuss issues as they arose

Data standards – For a major multi-national petrochemical organisation we extracted key data definition specifications from ‘dormant’ data specification documents, resolved differences between these documents and a ‘reference system’ implementation to develop a user friendly data dictionary spreadsheet. We added entity and attribute definitions to ensure consistent understanding and use of the data standards and updated the supporting narrative documents. An analysis against ISO 14224 allowed us to demonstrate to the client the areas of alignment and areas of difference to this industry standard. Development of a shared change management process means that proposed changes to data standards are now assessed across sites. This allowed the client to engage with their asset data specialists as a single community, introduce a shared awareness of the importance of data and instigate changes as part of an overall reliability improvement programme

Data Quality Management Maturity Assessments – DPA undertook data quality management maturity assessments against ISO 8000 for two sites of a large multi-national organisation. For one of the sites that was assessed, two separate maturity outputs were developed due to the very different maturity levels across two key areas of the site. As well as documenting the assessed data quality management maturity levels, a range of pragmatic improvements actions were defined to address perceived areas of weakness. The maturity assessments and output reports helped trigger improvements in the way that asset data is being acquired and managed

Critical Friend – Provision of coaching and mentoring support has supported a social housing provider improve their approach to data management. This has included ongoing provision of guidance in data management and critical review of both the strategic approach and the implementation plan. This allowed the internally appointed Data Manager who is very familiar with the operation of the organisation, but is less experienced in data quality management, to get a head start in the new role 

BIM – We provided BIM and asset management support to a multinational infrastructure organisation running a project to forecast the expected benefits that BIM could provide over the whole life of the assets. The project was based upon a recently completed facility which allowed assessment of the ‘As Was’ costs and approach against the ‘Could Be’ outcomes if BIM was used during the whole life of the assets

Asset Management Support – Support was provided to a smart metering programme to ensure that good practice asset management approaches were being followed. This included developing pragmatic approaches for how to assess the condition of assets that are security-sealed to prevent fraud. Input to software implementation workshops ensured that the approaches being developed by the software provider supported whole life asset management objectives

Security Audit – Two security audits of a large infrastructure project were undertaken. The first to assess compliance with PAS 1192-5 (the BIM Security specification) and the second to assess security risks associate with administrative processes as the programme approached handover. Recommendations ranged from changing the location of secure waste bins and development of a range of staff awareness communication through to assessment of contractual liabilities through the handover process