There has been a really interesting thread on the Professional Facilitators Network on LinkedIn about “How to explain what you do“. Some of the ideas have been very well thought out and have made me think about my elevator pitch and
Making performance improvement real
Last week I visited Haldex Concentric in Birmingham who manufacture pumps for commercial vehicle engines. They are shortlisted for an award at the Midlands Excellence Awards, to be announced this week. They have instigated a continuous improvement approach to improving
Business Efficiency Tools – Stronger in combination?
As a believer in taking the medicine I prescribe I’m always on the look out for opportunities to develop and improve my skills. Hence I recently attended an event at Midlands Excellence where Julian Beaney led a very informative morning discussing
Why application based user groups do not work
Many larger organisation with enterprise wide applications set up user groups to promote application usage, to help resolve system issues and to help plan future enhancements to the application. These groups, in my experience, do not deliver suitable business benefits
Approaches to data quality issues from suppliers
I recently came across two examples of how to handle poor quality supplier data, one good and one bad, in the same business unit of a large organisation. The organisation concerned is reliant on contractors supplying accurate data for the