We recognise that improving the core skills of staff and the way they interact is an essential part of improving and sustaining the performance and effectiveness of any organisation. With the correct skills and attitudes, long lasting changes in staff behaviours will enable an organisation to operate more effectively.

Our trainers, in addition to being experienced at delivering effective training courses, are skilled and experienced practitioners of the subjects being taught. Training is enhanced through the use of interactive discussions and exercises and will typically be delivered in groups of up to 12.

Current training courses available include:

Course Duration
Meetings skills - The basics of running meetings 1 day
Meetings skills for the Third Sector ½ day
Staging successful meetings 1 day
Minute taking 1 day
Chairing meetings - Refresher 1 hour
Facilitation skills 1 day
Business improvement skills and techniques 1 day
An introduction to Project Management 1 day
An introduction to Process Mapping 1 day
The process experience ½ day
Report writing ½ day
Assertiveness at work ½ day
Assertiveness for women ½ or 1 day
The Data Zoo - Recognising how behaviours affect data integrity ½ day
The Data Zoo - Improving data behaviours to strengthen data integrity 1 day

For more information on the training courses we provide , please see the Downloads section at the right of this page.